FAQ

Where do you ship?

We ship to all U.S. states and Puerto Rico.

How long does my order take to arrive?

Once your order is processed, it will arrive within 2 to 3 business days via FedEx. All shipments are insured.

How can I track my order?

When your order is shipped, you will receive an email with your tracking number so you can check the status of your delivery at any time.

Are the jewelry pieces real gold?

Yes, all our pieces are made of real 10k and 14k gold, carefully selected, and they come with a lifetime guarantee that they are real gold.

Do you accept returns?

We do not accept returns. We only offer exchanges within the first 72 business hours after receiving your item.

What do I need to make an exchange?

The jewelry piece must be in perfect condition, unused, and with its original packaging.

Send us a message with your order number and product photos to start the process.

What payment methods do you accept?

We accept credit and debit cards, as well as other secure payment methods available at checkout.

Can I contact you on WhatsApp?

Yes, you can message us directly on WhatsApp at 786-760-6518.

If you have any other questions, feel free to write to us — we’re here to help